ModivCare vs Every Other NEMT Broker
ModivCare covers more ground and moves more trip volume than any other broker on this list. Here's exactly how it compares to the other 12, and where a different broker fits better.
Visit ModivCare's official siteModivCare is the widest-reaching, highest-volume broker on this list, and the one most new operators apply to first. It isn't the fastest to credential or the fastest to pay; Veyo beats it on both, where Veyo operates.
What NEMT operators are working with at ModivCare
Denver, Colorado
Headquarters
48 states + Washington, D.C.
States covered
15–30 days after claim approval
Payment terms
New and established fleets that need volume from day one
Best fit for
5 Steps to Decide on ModivCare
ModivCare's footprint varies by state and, in many states, by county or managed care region. Confirm active coverage before ranking it against other brokers.
That's faster than MTM or Access2Care, but slower than Veyo's weekly EFT where Veyo operates. Decide how much payment speed actually matters to you.
Solidly mid-pack among the 13. If you need to be moving trips sooner, compare it against Veyo's 1-to-4-week window in supported states.
Most established operators end up credentialed with two or more brokers. ModivCare is rarely the only broker worth applying to.
ModivCare's review is thorough. Have your Type 2 NPI, additional-insured documentation, and complete driver files ready before applying.
ModivCare in Numbers
The widest footprint of any broker on this list.
Faster than MTM (30-45 days) and Access2Care (45-60 days), slower than Veyo's weekly EFT.
Mid-pack among the 13 brokers; Veyo is faster, Access2Care is slower.
ModivCare vs All 13 Brokers
Headquarters, ownership, coverage, and payment terms for every broker on this site, in one table.
| Broker | HQ | Founded | Ownership | Coverage | Payment | Best Fit |
|---|---|---|---|---|---|---|
| ModivCare National Medicaid NEMT Broker | Denver, Colorado | 1986 | — | 48 states + Washington, D.C. | 15–30 days | New and established fleets that need volume from day one |
| MTM National Medicaid NEMT Broker | Lake St. Louis, Missouri | 1995 | Privately held, family-owned (Griswold/Macia family) | 30+ states direct (50 + D.C. + P.R. combined with Veyo/Access2Care) | 30–45 days | Operators willing to trade a longer credentialing window for steady volume |
| Access2Care MTM Subsidiary, Being Merged Into MTM Health | MTM subsidiary (formerly under Global Medical Response) | 1998 | MTM subsidiary since Oct. 2024 (formerly Global Medical Response) | 32 states + D.C. (merging into MTM) | 45–60 days | Existing Access2Care providers migrating to MTM Link |
| Verida Regional Medicaid NEMT Broker | Villa Rica, Georgia (near Atlanta) | 2000 | Privately held, founded by Steve Adams | 6 states + D.C. (AR, DC, GA, IN, LA, TN) | 30 days | Operators in the Southeast who want a more responsive credentialing team |
| One Call Workers' Compensation Transportation Network (Not Medicaid) | Jacksonville, Florida | — | — | Nationwide provider network | Confirm directly | Operators looking to diversify beyond Medicaid into workers' comp and casualty transport |
| American Logistics National Medicaid & Medicare Advantage NEMT Broker | St. George, Utah | — | — | Nationwide, via Medicaid and Medicare Advantage health plan contracts | Confirm directly | Established transportation companies with W-2 employee drivers |
| Call the Car Regional Medicaid NEMT Broker (Southern California) | Pasadena, California | — | — | California (Southern California, including L.A. County and the Inland Empire) | Confirm directly | Southern California operators serving L.A. Care or Inland Empire Health Plan members |
| Veyo Tech-First Medicaid NEMT Broker (MTM Subsidiary) | San Diego, California (MTM subsidiary) | — | — | 9 states (AZ, CA, CT, LA, MI, TX, UT, VA, WI) | Weekly | Operators who need cash flow fast and can maintain a high performance rating |
| MedTrans Go Non-Traditional NEMT Partner Network | Founded by former NEMT operators; confirm current markets directly | — | — | Growing multi-market partner network; check current coverage on their site | Per ride | Operators who want flexible, non-exclusive ride volume alongside existing broker contracts |
| SafeRide Health National Transportation Benefit Manager | San Antonio, Texas | — | — | Nationwide: 500+ NEMT supplier network, 4M+ members served | Confirm directly | Operators who want exposure to Medicare Advantage plan volume alongside Medicaid |
| Kinetik Healthcare Transportation Infrastructure Platform | New York, New York | — | — | Network coverage across 44 states via 20+ dispatch partners | Confirm directly | Understanding the technology layer increasingly sitting behind your broker relationships |
| Roundtrip Healthcare Transportation Marketplace | Philadelphia, Pennsylvania | — | — | 43+ states | ~45 days | Fleets that want on-demand hospital and health system ride requests without exclusivity |
| Uber Health Rideshare-Based Healthcare Transportation Platform | San Francisco, California | — | — | Nationwide in most major metros; wheelchair/NEMT partner program in select markets only | Confirm directly | Understanding the competitive field more than seeking direct trip volume |
Coverage, Credentialing, Pay & Positioning
No broker on this list covers more ground than ModivCare, which operates in 48 states plus Washington, D.C. Regional brokers like Verida (6 states plus D.C.) and Call the Car (Southern California only) can't compete on footprint, and even MTM's direct coverage (30-plus states) falls short. That's why ModivCare is usually the first broker a new operator applies to almost anywhere in the country.
ModivCare's credentialing review runs 4 to 8 weeks, solidly in the middle of the pack. Veyo credentials in 1 to 4 weeks, the fastest on this list, while MTM (6 to 10 weeks) and Access2Care (up to 12 weeks) both run slower. ModivCare's review is thorough but not the bottleneck it can be with the slowest brokers here.
ModivCare pays in 15 to 30 days, the fastest among the large national Medicaid brokers and well ahead of MTM (30 to 45 days) and Access2Care (45 to 60 days). Only Veyo's weekly EFT beats it, and Veyo only operates in 9 states. Rates themselves are set by each state's Medicaid schedule and aren't negotiable broker to broker.
Among the seven brokers that credential fleets directly for Medicaid work, ModivCare is the clear volume and coverage leader. It's not built for diversification the way One Call (workers' comp) or Roundtrip (hospital marketplace) are, and it doesn't offer Veyo's speed or Verida's more accessible regional staff. For most operators, ModivCare is the broker you start with, not the only one you end up with.
If ModivCare operates in your county, and it likely does, it's usually worth applying to first simply because of the volume and coverage. Add a second broker (Veyo for speed where available, or a regional broker like Verida for more accessible staff) once you have operational capacity, rather than treating ModivCare as your only option.
ModivCare: Advantages & Tradeoffs
Widest state coverage of any broker on this list, 48 states plus D.C.
Highest reported annual trip volume, over 70 million trips a year
Faster payment (15 to 30 days) than MTM or Access2Care
Most likely broker to already have volume active in your specific county
Rates are set by state Medicaid schedule, not negotiable like some smaller networks
Credentialing (4 to 8 weeks) isn't the fastest; Veyo beats it where Veyo operates
A large national operation means less personally accessible staff than a regional broker like Verida
ModivCare keeps trips moving. It won't fill your calendar on its own.
We build NEMT websites and local SEO that bring in private-pay and facility bookings, no matter which broker relationships you run.
3 Mistakes Operators Make Evaluating ModivCare
The most common, and most avoidable, missteps we see.
Coverage varies by county and managed care region even within its 48-state footprint. Confirm before building an application around it.
ModivCare's per-trip pay is set by each state's Medicaid schedule. There's no broker-to-broker negotiation the way there can be with per-payer-contract networks.
A Type 2 Organization NPI and complete driver documentation are required. Missing either restarts the review clock.
Who ModivCare Fits Best
The strongest starting point for most new operators, not the only broker you'll need.
New operators anywhere in the country
Its wide footprint means ModivCare is the broker most likely to already have volume active in your market.
Fleets prioritizing payment speed among the national brokers
15 to 30 days beats MTM and Access2Care, though not Veyo's weekly EFT where available.
Operators who plan to add a second broker later
Most established fleets pair ModivCare with a faster or more regional broker once they have operational capacity.
NEMT Software That Connects to ModivCare
Dispatch platforms that name ModivCare as a broker integration in their own documentation.
RouteGenie
All-in-One NEMT Dispatch, Billing & Broker Integration Platform
MediRoutes
NEMT Scheduling, Dispatch & Multi-Payer Billing Platform
TripMaster
Paratransit & NEMT Dispatch, Scheduling & Billing Software
NEMT Cloud Dispatch
Cloud-Based NEMT Dispatch, Billing & Broker Integration Software
WellRyde
ModivCare's Proprietary Dispatch & Trip-Verification Platform
NEMT Platform
Cloud NEMT Dispatch, Billing & AI Call-Handling Platform
DispatchBot
Legacy NEMT Dispatch Brand, Now Folded Into TripMaster
Bambi
All-in-One NEMT Scheduling, Dispatch & Billing Platform
RoutingBox
All-in-One NEMT Dispatch, Billing & Broker-EDI Platform
Frequently asked questions
Is ModivCare the best NEMT broker?
Is ModivCare faster to credential than MTM?
Should I apply to ModivCare and another broker at the same time?
What's the main downside of relying only on ModivCare?
If ModivCare Isn't the Right Fit
Specific alternatives worth a look, and why.
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