Bambi: Flat-Rate NEMT Dispatch, Billing & Driver App in One
Bambi is a newer, all-in-one NEMT platform built around a single flat per-vehicle price and an AI-assisted scheduling tool it calls Run Bambi Run.
Visit Bambi's official siteWhat NEMT operators are working with in Bambi
Not publicly disclosed
Headquarters
$69 per vehicle per month, flat rate, all features included, no contract required
Pricing
Cloud-based (SaaS), web dashboard (Fleet HQ) plus iOS and Android driver app (Road Co-Pilot)
Deployment
NEMT fleets, from single-vehicle owner-operators to multi-hundred-vehicle operations, that want one flat-rate platform instead of separate tools stitched together
Best fit for
Brokers Bambi Connects To
Bambi names these brokers directly in its own integration documentation.
ModivCare
National Medicaid NEMT Broker
MTM
National Medicaid NEMT Broker
Access2Care
MTM Subsidiary, Being Merged Into MTM Health
Verida
Regional Medicaid NEMT Broker
American Logistics
National Medicaid & Medicare Advantage NEMT Broker
Call the Car
Regional Medicaid NEMT Broker (Southern California)
SafeRide Health
National Transportation Benefit Manager
6 Steps to Get Running on Bambi
Bambi is one of the younger names on this list, founded in 2023, but it has moved fast into a NEMT dispatch category long dominated by older, more fragmented tools. The pitch is simple: scheduling, live dispatch tracking, billing and a driver app for one flat price per vehicle, with broker integrations built in rather than sold as an upsell. That flat-rate, everything-included model puts it in a different pricing conversation than legacy platforms that charge per module or leave pricing to a custom quote, and it is part of why the brand shows up often in operator conversations, including among some Ohio-based NEMT fleets.
Founders Nirav Chheda and Charles Henick both point to personal experience with transportation gaps in medical care as the reason they built the product, and that framing shows up in the software itself: the AI trip-assignment tool (Run Bambi Run), the Fleet HQ dispatch dashboard, and a billing module built around broker compliance rather than general-purpose invoicing. Fleets evaluating Bambi alongside a more established platform like RoutingBox or a transit-agency-rooted tool like QRyde should weigh the tradeoff directly: a newer, more modern interface and pricing model against a shorter operating history.
Bambi's sales team walks through Run Bambi Run, Fleet HQ and Get Paid against your fleet's trip volume and current broker relationships.
Check which of your brokers have a live API connection versus a CSV-based import, since that affects how manual your day-to-day trip intake will be.
A dedicated onboarding specialist handles data migration, according to Bambi, rather than leaving the fleet to import records on its own.
Get Paid gets configured against your broker's billing requirements so invoices and claim files come out in the expected format.
Drivers install Road Co-Pilot and get trained on trip acceptance, navigation, offline sync and electronic signature capture.
Bambi states most providers are fully operational within about a week of starting onboarding, though actual timelines will depend on fleet size and broker complexity.
Bambi in Numbers
What you're working with before you book a demo.
Bambi charges one flat per-vehicle rate that covers scheduling, dispatch, billing, the driver app and support, with no separate tiers or add-on modules to unlock.
Bambi reports more than 700 NEMT fleet owners and operators running dispatch and billing through its system, per company-published figures.
Bambi lists more than 35 broker and partner integrations, split between live API connections and CSV-based trip imports for brokers without an open API.
Features, Pricing, Integrations & Reputation
Bambi organizes its product around four named tools: Run Bambi Run for AI-assisted scheduling and trip assignment, Fleet HQ for live dispatch (GPS tracking, ETAs, driver messaging, performance dashboards), Get Paid for billing and claims, and Road Co-Pilot, the driver mobile app with turn-by-turn navigation and offline sync.
Beyond the core four, Bambi includes a broker and facility trip portal so hospitals and case managers can submit ride requests directly, trip subscriptions for recurring dialysis and PACE runs, and multi-loading to group same-direction riders onto shared routes, features aimed squarely at the day-to-day mechanics of running a Medicaid-heavy NEMT fleet rather than general fleet management.
Bambi's pricing is unusually transparent for this category: $69 per vehicle per month, flat, with scheduling, dispatch, billing, the driver app and broker integrations all included from day one. The company states there are no setup fees, no onboarding fees and no contract lock-in, so fleets can cancel on a month-to-month basis. That is simpler to budget against than the custom-quote model most competitors use, though fleets running a very large number of vehicles should still run the math against tiered or volume-discounted alternatives like RoutingBox before assuming flat-rate pricing wins at every fleet size.
Bambi lists direct, live API connections to several major NEMT brokers, including MTM, ModivCare, Verida, Alivi, Call the Car and Provide A Ride, plus CSV-based connections to brokers such as SafeRide Health, Access2Care, Tennessee Carriers and American Logistics. Live-API brokers pull trips in automatically; CSV-based ones require a periodic file import, worth asking about directly if most of your trip volume runs through a broker on the CSV side rather than the API side.
Bambi assigns a dedicated human onboarding specialist to handle data migration and broker setup, and markets a roughly one-week path to going live for most providers. The company also promotes live customer support as part of the flat monthly price rather than a paid add-on, and points to a video-based knowledge base for self-service training on top of live onboarding help.
Bambi has picked up recognition from Capterra and Software Advice for ease of use and customer support in the transportation dispatch category, and reviewer comments on Capterra tend to focus on the same two things: a simple, modern interface and responsive support, along with the AI scheduling tool as a genuine time-saver for dispatchers. Because Bambi only launched in 2023, its review volume and operating history are shorter than older platforms in this comparison, worth weighing against the strength of that early feedback rather than treated as a red flag on its own.
Bambi: Strengths & Limitations
Flat, published $69-per-vehicle pricing with everything included
No contract requirement and no separate setup or onboarding fees
Live API connections to several major NEMT brokers out of the gate
AI-assisted scheduling tool aimed at cutting manual dispatcher work
Founded in 2023, so its operating history is short next to older platforms
Some broker connections are CSV-based rather than live API
Headquarters and team size are not publicly disclosed
Bambi Can Run Your Dispatch. It Cannot Fill Your Trip Calendar.
MedFlow Digital builds NEMT websites and local SEO so private-pay riders and facility partners find your fleet directly, work that happens outside any dispatch platform, Bambi included.
3 Mistakes Operators Make With Bambi
The most common, and most avoidable, missteps we see.
The difference changes your day-to-day workflow meaningfully. Ask Bambi directly which category each of your brokers falls into before assuming full automation.
A $69-per-vehicle flat rate can beat or lose to a volume-discounted competitor depending on fleet size. Run the actual numbers against your vehicle count instead of assuming flat pricing always wins.
Bambi is newer than most names on this list, but recent product awards and a fast-growing customer base suggest the company is executing well for its age. Weigh references and a live demo more than the founding date alone.
Who Bambi Fits Best
Bambi tends to suit fleets that want a modern, all-in-one tool without negotiating a custom quote first.
Owner-Operators & Small Fleets
The flat per-vehicle price with everything included makes budgeting simple for a fleet running a handful of vehicles that cannot absorb custom enterprise pricing.
Growing Mid-Size Fleets Adding Broker Contracts
Fleets picking up new Medicaid broker relationships benefit from Bambi's live broker connections and broker/facility trip portal for direct-booking clients.
Operators Frustrated With Fragmented Legacy Tools
Fleets currently stitching together separate scheduling, billing and driver-communication tools are the clearest fit for a single flat-rate platform like Bambi.
Frequently asked questions
How much does Bambi NEMT software cost?
Does Bambi require a contract?
Which NEMT brokers does Bambi connect to?
How long does it take to get set up on Bambi?
Is Bambi a good fit for a small owner-operator fleet?
How Bambi Compares
Direct, category-by-category comparisons against other platforms on this list.
Other NEMT Software to Know
Most fleets compare at least two or three platforms before signing. See how Bambi stacks up.
All-in-One NEMT Dispatch, Billing & Broker Integration Platform
RouteGenie built its name on broker connectivity and billing automation. Here is what the platform actually does, what it costs, and where it tends to fall short.
Cloud-Based NEMT Dispatch, Scheduling & Billing Platform
Tobi positions itself as the simpler, more affordable option in NEMT dispatch software. Here is what that actually looks like in practice.
NEMT Scheduling, Dispatch & Multi-Payer Billing Platform
MediRoutes leans hardest into billing depth and multi-payer complexity. Here is what that means for day-to-day operations and cost.
NEMT Marketing Resources
Deep dives into the strategies that help medical transport providers scale.
Article
Learn the exact strategy we use to help NEMT providers dominate local search and stop relying on broker volume.
Article
Digital credentialing is getting harder. Here is the checklist you need to pass MTM and Modivcare verification.
Article
We break down why shifting just 20% of your volume to private pay can double your net profit and improve your margins.
