One Call vs Every Other NEMT Broker
One Call is the only broker on this list that isn't Medicaid at all, it's a workers' compensation and casualty transportation network. Here's how that changes the comparison.
Visit One Call's official siteOne Call can't replace Medicaid broker volume, and it isn't trying to. It's a genuine second revenue stream for operators who already have steady Medicaid volume from a broker like ModivCare or MTM and want to diversify.
What NEMT operators are working with at One Call
Jacksonville, Florida
Headquarters
Nationwide provider network
States covered
Set by individual payer contract, not a fixed public schedule
Payment terms
Operators looking to diversify beyond Medicaid into workers' comp and casualty transport
Best fit for
5 Steps to Decide on One Call
One Call works best as an addition, not a starting point. Get a Medicaid broker relationship established first.
One Call's credentialing centers on workers' comp and casualty claim handling, not Medicaid documentation. Your usual paperwork won't transfer directly.
Terms are set per individual payer contract rather than one published schedule, so get specifics before assuming a standard timeline.
This is a genuinely different payer category, not just another Medicaid variant.
Don't reduce your Medicaid broker volume expecting One Call to fill the gap; it serves a different trip category entirely.
One Call in Numbers
Older than most Medicaid brokers on this list.
Provider network reach comparable geographically to ModivCare's 48-state footprint.
Set by individual payer contract rather than one published schedule, unlike ModivCare's 15-30-day standard.
One Call vs All 13 Brokers
Headquarters, ownership, coverage, and payment terms for every broker on this site, in one table.
| Broker | HQ | Founded | Ownership | Coverage | Payment | Best Fit |
|---|---|---|---|---|---|---|
| ModivCare National Medicaid NEMT Broker | Denver, Colorado | 1986 | — | 48 states + Washington, D.C. | 15–30 days | New and established fleets that need volume from day one |
| MTM National Medicaid NEMT Broker | Lake St. Louis, Missouri | 1995 | Privately held, family-owned (Griswold/Macia family) | 30+ states direct (50 + D.C. + P.R. combined with Veyo/Access2Care) | 30–45 days | Operators willing to trade a longer credentialing window for steady volume |
| Access2Care MTM Subsidiary, Being Merged Into MTM Health | MTM subsidiary (formerly under Global Medical Response) | 1998 | MTM subsidiary since Oct. 2024 (formerly Global Medical Response) | 32 states + D.C. (merging into MTM) | 45–60 days | Existing Access2Care providers migrating to MTM Link |
| Verida Regional Medicaid NEMT Broker | Villa Rica, Georgia (near Atlanta) | 2000 | Privately held, founded by Steve Adams | 6 states + D.C. (AR, DC, GA, IN, LA, TN) | 30 days | Operators in the Southeast who want a more responsive credentialing team |
| One Call Workers' Compensation Transportation Network (Not Medicaid) | Jacksonville, Florida | — | — | Nationwide provider network | Confirm directly | Operators looking to diversify beyond Medicaid into workers' comp and casualty transport |
| American Logistics National Medicaid & Medicare Advantage NEMT Broker | St. George, Utah | — | — | Nationwide, via Medicaid and Medicare Advantage health plan contracts | Confirm directly | Established transportation companies with W-2 employee drivers |
| Call the Car Regional Medicaid NEMT Broker (Southern California) | Pasadena, California | — | — | California (Southern California, including L.A. County and the Inland Empire) | Confirm directly | Southern California operators serving L.A. Care or Inland Empire Health Plan members |
| Veyo Tech-First Medicaid NEMT Broker (MTM Subsidiary) | San Diego, California (MTM subsidiary) | — | — | 9 states (AZ, CA, CT, LA, MI, TX, UT, VA, WI) | Weekly | Operators who need cash flow fast and can maintain a high performance rating |
| MedTrans Go Non-Traditional NEMT Partner Network | Founded by former NEMT operators; confirm current markets directly | — | — | Growing multi-market partner network; check current coverage on their site | Per ride | Operators who want flexible, non-exclusive ride volume alongside existing broker contracts |
| SafeRide Health National Transportation Benefit Manager | San Antonio, Texas | — | — | Nationwide: 500+ NEMT supplier network, 4M+ members served | Confirm directly | Operators who want exposure to Medicare Advantage plan volume alongside Medicaid |
| Kinetik Healthcare Transportation Infrastructure Platform | New York, New York | — | — | Network coverage across 44 states via 20+ dispatch partners | Confirm directly | Understanding the technology layer increasingly sitting behind your broker relationships |
| Roundtrip Healthcare Transportation Marketplace | Philadelphia, Pennsylvania | — | — | 43+ states | ~45 days | Fleets that want on-demand hospital and health system ride requests without exclusivity |
| Uber Health Rideshare-Based Healthcare Transportation Platform | San Francisco, California | — | — | Nationwide in most major metros; wheelchair/NEMT partner program in select markets only | Confirm directly | Understanding the competitive field more than seeking direct trip volume |
Coverage, Credentialing, Pay & Positioning
One Call operates a nationwide provider network, similar in reach to ModivCare's 48-state footprint, but the volume it carries comes from workers' compensation and casualty insurance claims, not state Medicaid programs. Geographic coverage looks similar to the biggest Medicaid brokers; the payer category is completely different.
One Call's credentialing process isn't built around Medicaid documentation requirements the way ModivCare's or MTM's is. Instead it centers on workers' comp and casualty claim handling, so an operator's usual Medicaid credentialing paperwork won't directly transfer, expect a distinct application built for that payer category.
One Call's payment terms are set by individual payer contract rather than one published schedule, unlike ModivCare's 15-to-30-day standard or MTM's 30-to-45-day terms. That makes it harder to predict cash flow in advance compared to the Medicaid brokers on this list, which publish a consistent range.
One Call is the only true non-Medicaid option among the brokers covered here. That makes direct comparison on coverage or payment speed less meaningful; it's not competing with ModivCare or MTM for the same trips, it's opening up a category of trips those brokers don't touch at all.
Don't evaluate One Call as a Medicaid broker alternative, because it isn't one. It's worth pursuing once you have steady Medicaid volume from a broker like ModivCare and want a genuinely separate revenue stream that doesn't compete for the same trips or depend on the same state Medicaid rate schedule.
One Call: Advantages & Tradeoffs
The only workers' compensation and casualty transport network on this list
Genuine revenue diversification that doesn't compete with Medicaid broker trips
Nationwide provider network reach
Long operating history, founded in 1985
Not a source of Medicaid trip volume at all, can't replace a Medicaid broker
Payment terms set per individual payer contract, harder to predict than a published schedule
Requires a distinct application and credentialing path from Medicaid brokers
One Call keeps trips moving. It won't fill your calendar on its own.
We build NEMT websites and local SEO that bring in private-pay and facility bookings, no matter which broker relationships you run.
3 Mistakes Operators Make Evaluating One Call
The most common, and most avoidable, missteps we see.
It works best layered on top of steady Medicaid broker revenue, not as a first broker relationship.
One Call's application centers on workers' comp and casualty claim handling, a distinct process from ModivCare or MTM's Medicaid documentation.
Terms are set per individual payer contract. Confirm specifics rather than assuming a standard timeline applies.
Who One Call Fits Best
A genuine second revenue stream for operators who already have Medicaid volume covered.
Established operators with steady Medicaid broker volume
One Call adds a separate revenue category without competing for existing Medicaid trips.
Fleets willing to serve workers' comp and casualty claims
This requires a distinct application and claim-handling process from Medicaid work.
Operators wanting revenue outside state Medicaid rate schedules
Payment terms come from individual payer contracts rather than a fixed state rate.
NEMT Software That Connects to One Call
Dispatch platforms that name One Call as a broker integration in their own documentation.
Frequently asked questions
Is One Call a Medicaid broker?
Should a new NEMT operator start with One Call?
How does One Call pay providers?
Can One Call replace my Medicaid broker volume?
If One Call Isn't the Right Fit
Specific alternatives worth a look, and why.
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