NEMT Brokers in Louisiana
4 brokers active in Louisiana: ModivCare, Veyo, Access2Care, Verida. Compare payment terms, credentialing timelines, and contract requirements below.
Browse another state
Switch to see which brokers operate in a different market.
ModivCare
Formerly LogistiCare
ModivCare is the largest Medicaid NEMT broker in the US. They manage over 70 million trips per year across 48 states and DC. Most new operators start here because of the trip volume available in almost every market.
Platform
WellRyde
Payment
15-30 daysCredentialing
4-8 weeksOn-time Req.
95%+
Contract tips
- List ModivCare as additional insured on your ACORD 25 before you submit your application. Missing this single step causes most first-time rejections.
- You need a Type 2 Organization NPI on the application form. A Type 1 Individual NPI will not work.
- ModivCare sets rates by state rate schedule. You cannot negotiate base rates. Focus on getting all eligible add-on fees approved instead.
- Your driver files must be complete before you submit. Each driver needs a license copy, background check, drug test, and CPR card. Incomplete driver files restart the review.
- After approval, keep your on-time rate above 95% monthly. ModivCare suspends providers who fall below this threshold without warning.
Veyo
Veyo is an MTM subsidiary that uses a technology-first dispatch model. They operate in 9 states and are known for the fastest credentialing and weekly payment — making them a strong option for new operators who need cash flow.
Platform
Veyo Driver App
Payment
Weekly EFTCredentialing
1-4 weeksOn-time Req.
98%+
Contract tips
- Veyo has the fastest credentialing of any major broker. You can be approved and taking trips in as little as 2 weeks if your documents are complete.
- Veyo pays weekly via EFT. This is the best payment speed among all national brokers and helps new operators cover fuel and driver costs without waiting.
- Veyo requires a 4.7 or higher star rating and 98%+ on-time performance. The performance bar is higher than ModivCare or MTM.
- Veyo's dispatch system auto-assigns trips based on proximity and rating. Drivers with higher ratings receive more trips without any manual negotiation.
- Veyo is now owned by MTM. If you apply to MTM in a Veyo state, ask which platform will be used in your specific county.
Access2Care
Access2Care is an MTM subsidiary focused on hospital-based and high-acuity transport. They have the slowest payment terms and longest credentialing of any major broker, but serve markets where trip volumes are high and competition is lower.
Platform
A2C Connect
Payment
45-60 daysCredentialing
8-12 weeksOn-time Req.
95%+
Contract tips
- Access2Care takes up to 12 weeks to credential. Submit your application as early as possible and follow up every two weeks.
- Payment terms are 45 to 60 days. You need a cash reserve to cover 2 months of operating costs before your first check arrives.
- Access2Care focuses on higher-acuity trips including stretcher and BLS transport. If you run ambulatory-only vehicles, trip volume may be limited.
- Access2Care is now part of MTM. If you have an existing MTM relationship, ask your MTM rep about streamlining the A2C application.
- Use the A2C Connect portal to track your application status. Paper submissions and email follow-ups are ignored in most regions.
Verida
Formerly Southeastrans
Verida (formerly Southeastrans) is a minority-owned NEMT broker based in Atlanta. They operate in 5 states and DC, primarily in the Southeast and Midwest. They are known for faster approvals and more accessible credentialing staff compared to larger brokers.
Platform
Verida Provider Portal
Payment
30 daysCredentialing
4-6 weeksOn-time Req.
95%+
Contract tips
- Verida credentialing staff are generally more responsive than larger brokers. Call the provider enrollment line directly if your application has been pending more than 3 weeks.
- Verida requires a four-step credentialing process: application, document review, vehicle inspection, and final approval. Budget time for the vehicle inspection step.
- Insurance minimums for Verida are $1M per occurrence and $2M aggregate, slightly lower than ModivCare and MTM. Confirm the exact requirement for your state.
- Verida has strong relationships with dialysis centers and rehabilitation facilities in their markets. Build those facility relationships once approved.
- Verida rebranded from Southeastrans in 2023. If you have old Southeastrans credentials, contact Verida directly to transfer your provider record.
How to Apply to NEMT Brokers in Louisiana
Submit your applications to all 4 brokers active in Louisiana at the same time. Each credentialing process is independent. Waiting for one approval before starting the next adds weeks to your timeline with no benefit.
Before you apply to any broker in Louisiana, have these documents ready: your Type 2 Organization NPI, LLC formation documents, ACORD 25 certificate of insurance with the broker listed as additional insured, vehicle registration and inspection records, and a complete driver file for every driver on your roster. Missing any of these restarts the review from the beginning.
After approval, your on-time performance rate determines how many trips you receive. Most brokers in Louisiana require 95% or higher monthly. Veyo requires 98%. Track your performance weekly and address any pattern of late arrivals before it triggers a trip reduction.
Broker Rates in Louisiana
Broker rates in Louisiana are set by the state Medicaid rate schedule, not by the broker. You cannot negotiate the base trip rate. You can request add-on fees for services like stair assist, oxygen transport, escort trips, and after-hours pickups. Get the current rate sheet for Louisiana from each broker's credentialing team before you sign anything.
To increase your margin in Louisiana, add private pay clients alongside broker trips. Dialysis centers, skilled nursing facilities, and hospitals in Louisiana typically pay 40 to 70 percent more per trip than broker rates. Use the Broker vs. Private Pay Comparison tool to calculate exactly how much your margin improves as you shift your trip mix.
