NEMT Brokers in Hawaii
1 broker active in Hawaii: ModivCare. Compare payment terms, credentialing timelines, and contract requirements below.
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ModivCare
Formerly LogistiCare
ModivCare is the largest Medicaid NEMT broker in the US. They manage over 70 million trips per year across 48 states and DC. Most new operators start here because of the trip volume available in almost every market.
Platform
WellRyde
Payment
15-30 daysCredentialing
4-8 weeksOn-time Req.
95%+
Contract tips
- List ModivCare as additional insured on your ACORD 25 before you submit your application. Missing this single step causes most first-time rejections.
- You need a Type 2 Organization NPI on the application form. A Type 1 Individual NPI will not work.
- ModivCare sets rates by state rate schedule. You cannot negotiate base rates. Focus on getting all eligible add-on fees approved instead.
- Your driver files must be complete before you submit. Each driver needs a license copy, background check, drug test, and CPR card. Incomplete driver files restart the review.
- After approval, keep your on-time rate above 95% monthly. ModivCare suspends providers who fall below this threshold without warning.
How to Apply to NEMT Brokers in Hawaii
Submit your applications to all 1 broker active in Hawaii at the same time. Each credentialing process is independent. Waiting for one approval before starting the next adds weeks to your timeline with no benefit.
Before you apply to any broker in Hawaii, have these documents ready: your Type 2 Organization NPI, LLC formation documents, ACORD 25 certificate of insurance with the broker listed as additional insured, vehicle registration and inspection records, and a complete driver file for every driver on your roster. Missing any of these restarts the review from the beginning.
After approval, your on-time performance rate determines how many trips you receive. Most brokers in Hawaii require 95% or higher monthly. Veyo requires 98%. Track your performance weekly and address any pattern of late arrivals before it triggers a trip reduction.
Broker Rates in Hawaii
Broker rates in Hawaii are set by the state Medicaid rate schedule, not by the broker. You cannot negotiate the base trip rate. You can request add-on fees for services like stair assist, oxygen transport, escort trips, and after-hours pickups. Get the current rate sheet for Hawaii from each broker's credentialing team before you sign anything.
To increase your margin in Hawaii, add private pay clients alongside broker trips. Dialysis centers, skilled nursing facilities, and hospitals in Hawaii typically pay 40 to 70 percent more per trip than broker rates. Use the Broker vs. Private Pay Comparison tool to calculate exactly how much your margin improves as you shift your trip mix.
